NEBASKET

Terms and Conditions

Welcome to NEBasket! By accessing our website or purchasing from us, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before using our services.

  1. Overview

    NEBasket is an online marketplace for traditional groceries, produce, and culinary items primarily sourced from Northeast India. Our goal is to provide access to quality regional foods for North East residents living outside the area. By using our site and placing orders, you accept our terms and policies.

  2. Eligibility

    To place an order on NEBasket, you must be at least 18 years of age or have the supervision of a guardian. By registering an account or making a purchase, you confirm your eligibility to enter into a binding agreement under applicable law.

  3. Account Registration

    To make a purchase, you may be required to create an account. It is your responsibility to provide accurate and complete information and to maintain the confidentiality of your account login details. NEBasket will not be liable for any damages or losses arising from unauthorized account access.

  4. Product Descriptions and Availability

    We strive to ensure all product descriptions, prices, and images are accurate and up-to-date. However, variations may occur, as some products are handmade or regionally sourced. NEBasket reserves the right to modify product availability and descriptions at any time without prior notice.

  5. Pricing and Payment

    All prices are in INR (Indian Rupees) and are subject to change. Payment is due at the time of purchase, and we accept major online payment methods, including credit cards and payment gateways such as Stripe. Prices include applicable taxes unless otherwise specified. Once an order is placed, you agree to the total price as displayed at checkout.

  6. Shipping and Delivery

    Our team takes utmost care in packaging and delivering orders. Delivery timelines may vary based on location, item availability, and other logistical factors. NEBasket is not liable for delays caused by external factors such as courier issues or natural events. Additional shipping costs may apply and will be disclosed at checkout.

  7. Contact Information

    If you have any questions or concerns about these Terms and Conditions or your order, please contact us at contact@nebasket.com.